Customer stories

Customer Story · Financial Services · United States

They Knew the Risk. They Just Needed a Way to Eliminate It.

How a U.S.-based financial services firm closed a known LOLBin, LOLDriver, and dual-use tool exposure without adding agents or headcount.

1,500

Windows endpoints

We take a very conservative approach. When in doubt, we want to prevent something bad from happening, even if we are not 100% sure it is bad.

Head of Cybersecurity

1,500

Windows endpoints

~125

IT staff

2 hrs

weekly policy work

0

new endpoint agents

MagicSword intelligence source management dashboard

The Foundation

A protection-first team ready for the next level

This financial services organization was not reacting to a failure. AppLocker was already in place, WDAC had already been adopted, and the security strategy favored prevention before detection.

The harder problem was closing the remaining exposure around legitimate tools that attackers abuse for lateral movement, defense evasion, and privilege escalation.

The Gap

The risk was clear. The operating model was not.

The team understood the value of WDAC, but native tooling and manual XML workflows made policy management difficult to expand. They also wanted to track an evolving set of abused utilities, vulnerable drivers, and remote management tools.

The concern was not whether prevention mattered. It was whether they could make prevention operational without assigning more people to low-level policy maintenance.

Managing the policies is difficult. I did not want to put that burden on my team.

Head of Cybersecurity

We take a very conservative approach. When in doubt, we want to prevent something bad from happening, even if we are not 100% sure it is bad.

Head of Cybersecurity

The Deployment

A management layer on top of security controls already in Windows

MagicSword fit the team strategy because it builds on WDAC rather than replacing it with another endpoint agent. The team could keep using Microsoft enforcement primitives while adding intelligence, workflow, and visibility.

The day-to-day workflow is straightforward: review logs, identify policy changes, update the portal, export the policy, and push it through the firm internal approval process.

The Results

The gap closed without growing the team

The organization closed the exposure it had identified across LOLBins, LOLDrivers, and dual-use tools. Policy work is handled by one person as part of a broader role, taking roughly two hours per week.

Visibility before enforcement helps the team understand what would break before a policy reaches users, reducing disruption while expanding prevention.

Since switching to MagicSword, we have had a lot more visibility into what would be an issue prior to pushing into enforcement mode.

Security Operations

The Partnership

Clear guidance, then less dependency over time

The team valued practical deployment guidance and configuration recommendations. Over time, the operating model became more self-service, which is exactly what a mature security team wants from a vendor relationship.